Return Policy

Return Policy

By purchasing from our online store you agree to our return policy in full as listed below. You can return your items for a prompt refund or exchange within 7 days of the order date. Please mail your package in a prepaid, insured, traceable method to the address below with the attention line to “Customer Service.” Please put a note in your return package with your full name, order number, and whether you are looking to return or exchange the item. The original shipping and handling charges are not refundable. This excludes limited or posted special items.

*The swatches on our website represent our colors as close as possible, however the actual color may appear different on everyone.

Contact address:

Telephone (061) 490-6709

E-mail: [email protected]

Please visit our Shipping & Returns FAQ page.

Our Full Return Policy

ATTN: Customer Service Department

18 Beethoven Street, Protea Height,
Brackenfell, Cape Town, 7560

Our policy lasts 7 days. If 7 days have gone by
since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you recei